Work Experience
Professional Journey
May 2024 - Present
Sr. Product Delivery Manager & Scrum Master
Charter Communications
Denver, Colorado
Lead design process authority and design strategist for all agency platforms, responsible for creating the foundation and UX vision for all products.
Lead design liaison responsible for consulting and educating cross-functional, internal stakeholders on design best practices, processes, user experience, and project timelines.
Develop and manage our end-to-end business logic and data-driven focused product design process, ranging from intake to developer handoff.
Organize team workload, run agile ceremonies, and manage
a prioritized backlog as the department scrum master.
Organize and lead design process community of practice across the organization to align departments on process best practices and unified metrics consolidation.
Develop and enforce designer health metrics to foster continuously engaging and rewarding work environments while preventing designer burnout and unhealthy workloads.
Organize design projects around maximizing autonomy, mastery, and purpose while eliminating context switching as well as unplanned work as much as possible.
Lead design process authority and design strategist for all agency platforms, responsible for creating the foundation and UX vision for all products.
Lead design liaison responsible for consulting and educating cross-functional, internal stakeholders on design best practices, processes, user experience, and project timelines.
Develop and manage our end-to-end business logic and data-driven focused product design process, ranging from intake to developer handoff.
Organize team workload, run agile ceremonies, and manage
a prioritized backlog as the department scrum master.
Organize and lead design process community of practice across the organization to align departments on process best practices and unified metrics consolidation.
Develop and enforce designer health metrics to foster continuously engaging and rewarding work environments while preventing designer burnout and unhealthy workloads.
Organize design projects around maximizing autonomy, mastery, and purpose while eliminating context switching as well as unplanned work as much as possible.
March 2021 - May 2022
Design Producer and Creative Team Lead
VirtuSense Technologies
Peoria, Illinois
Led and mentored members of the user experience team while serving as the senior UI / UX designer and strategist for all products.
Responsible for working with cross-functional teams and bridging the gap between design, development, and project managers.
In charge of creating, maintaining, and publishing company design systems, product wireframes, and prototypes, as well as front-end code repositories.
Implemented the current Agile / Scrum work environment and acted as Scrum master for various creative departments.
Co-develop front-end, native applications in Ionic + React.js, while working closely with various dev teams.
August 2016 - March 2021
Lead UI / UX Designer
It's Never 2 Late
Denver, Colorado
Responsible for the UI and UX of digital products such as custom learning games, life-long learning applications, social connection suites, and accessibility programs.
Responsible for complete redesigns of flagship desktop and mobile products, leading to significant increases in sales, increased target audience usability, as well as doubling NPS to 72 while increasing customer retention rate to 97%.
January 2015 - December 2018
Co-Founder and UX Designer
DadPad, LLC.
Denver, Colorado
Co-founded DadPad, LLC. -- a company dedicated to helping the aging generation keep up with today’s modern technology.
Responsibilities included designing the interfaces for the native iOS application, administrative back-end platforms,
as well as website and mobile application.
Education
2010 - 2014
Bachelor of Studio Arts
Minor in Computer Science
Western State Colorado University
Gunnison, Colorado
At Western State Colorado University I pursued a major in graphic design and a minor in computer science to merge creativity with technology. This unique combination equipped me with a diverse skill set, allowing me to innovate across various platforms and industries.
By blending design principles with programming knowledge, I aim to create visually appealing and functional solutions that seamlessly integrate into the digital landscape. Through my studies, gained expertise in user interface design, web development, and visual communication, preparing myself for a dynamic and impactful career at the intersection of art and technology.
Professional Skillset
Figma / Sketch
Backlog Creation and Organization
Adobe Creative Suite
Design Process Developer
Design System Creation
Scrum Master
UI / UX Design & Strategy
HTML / CSS / Javascript
Atomic Design System
React.js
Wireframing and Prototyping
Ionic Framework
Languages
English (native)
Swedish (native)